Hire a Virtual Assistant With The Qualifications & Experience You Need
We Provide Specialist Virtual Assistant Services For Over 30 Industries
Achieve more faster by hiring full-time virtual assistants to power your vital business functions. Whether you need a generalist VA or a specialist VA for your industry, we can find a virtual assistant who is a beautiful match for your needs. Try us free and see for yourself.
Established
Average Customer Retention
VA Average Experience
We lead the industry in experience. Our virtual assistants have an average of 12.3 years of work experience.
Our customer retention is second to none, with an average stay of 9.6 years. We hope to build a beautiful relationship with you too.
It's so easy to hire a dedicated VA. Simply request an obligation-free trial to get started. After the trial, service is month-to-month. Cancel any time.
We provide immense savings compared with hiring local staff. No overheads. No hidden fees. No long-term contracts.
Our virtual assistants have fluent English with neutral accent. Click the play button to hear for yourself.
Anthea
Ivy
Jake
On average our virtual assistants have a whopping 12.3 years of experience. Each VA is a gem - discovered only through our exhaustive talent search. We leave no stone unturned in bringing you the best VAs that the Philippines has to offer.
How We Perfect Business Processes
We pursue perfection in business processes. Our MBA-qualified Business Strategists will analyze your needs, plan the workflow, devise checkpoints and document processes to ensure our VAs achieve your goals. Our Productivity Mentor Program provides further impetus to your VA’s daily output.
Why Every Issue Will Be Resolved
Reliability and integrity are in our DNA. Every time – every single time – you have questions or need assistance then we will be here to help you. Our senior managers will even roll up their sleeves and get involved whenever necessary to ensure smooth service.
Read More About Our CompanyYes. To get started, all you need to do is to submit a Trial Request. No payment is required and we won’t ask for your credit card details.
Once we assign a VA to commence work for you, you will be able to trial working with that VA for one week before making your decision about whether you want to proceed with hiring the VA. If you do not want to proceed then there is no charge for that VA at all. If you do wish to proceed though then we will invoice you for the first month of service (starting on the first day of the trial period). You can then pay the invoice to secure the VA. Service is then provided on a month-to-month basis and you can cancel at any time to avoid further charges. Most customers choose to stay for years and years. We hope you will too.
Most of our virtual assistants are located in the beautiful city of Cebu in the Philippines – you can read why Cebu is such a great location for your VA team here. If you require a graphic designer, typesetter, web developer or digital marketer, then your assigned VA may be located in our offices in India. If you prefer for your VA to be in a particular location (Cebu or India) then we will do our best to accommodate you.
Since your virtual assistant works exclusively for you then you can assign almost any task you wish. Our virtual assistants are not able to perform tasks that involve:
We recommend that you take the virtual assistant’s skillset and career profile into account when assigning tasks. For example, if you hire a web developer VA and assign predominantly data entry work to that VA then the developer may quickly seek employment elsewhere to focus more on web development work.
As soon as you request a trial on our website, one of our sales team will coordinate a meeting between you and one of our Business Strategists to find out more about your needs. Once we have a full picture of what you are looking for we will get straight to work on identifying a VA who beautifully matches your needs. In the meantime our Business Strategists will plan the work processes, workflows and performance metrics for your VA (or team of VAs) and will develop a Process Kit to guide your team once work commences.
It usually takes 2-3 weeks before your virtual assistant commences work, but we will use those weeks to get a robust, documented system into place for you so that we can deliver as much value as possible for you.
If you would like to interview the virtual assistant before deciding whether to proceed with trialing them then we would be happy to arrange that for you.
Our full-time virtual assistants work from Monday to Friday for 9 hours each day including a one-hour meal break in the middle of each shift (so 8 hours of work each day). You can specify the shift start time when you hire a full-time VA. The shift start time needs to be the same each day so that your virtual assistant can settle into a stable sleep-wake cycle.
We’ll provide a phone number in your local area (USA, Canada, United Kingdom, Australia and New Zealand plus other countries subject to availability) which you can use to contact your virtual assistant at any time during their shift. You can also contact your VA via email or free online text chat services such as Skype, Discord, etc. In addition, your VA will send you an email at the start and end of each shift to update you on progress and important events during the shift.
In the unlikely event that you would like to change your virtual assistant for any reason, please simply get in touch with our Advanced Corporate Support team and we will be happy to arrange a replacement or, if you prefer, we can find an alternative solution to whatever issue you are facing. Our Advanced Corporate Support team is always at your service.
The payment methods available to you will depend on the country you are located in but typically include payments via credit card, domestic bank transfer, international wire transfer, Paypal and Wise. Our billing cycle is monthly in advance and you can cancel at any time to avoid further charges.
